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Conlon on Career Fast Track at U.S. Cellular

first_imgConlon to Head New England Market for U.S. CellularMarch 24, 2008-Young professionals may test several different career paths in their professional lives. U.S. Cellular’s Eric Conlon, began his leadership journey five years ago as a part-time associate in Waterloo, Iowa. Conlons focus on customer satisfaction has since led him to the top position for the company in New England, as director of sales. Conlons responsibilities include planning and directing all sales, customer service, and agent relation activities in Vermont, New Hampshire, and Maine. “Eric is focused and driven. He is a team player, approachable, passionate and supportive,” said Dana Dorcas, senior director of sales for the east region of U.S. Cellular. “His leadership and retail experience with U.S. Cellular demonstrate a solid track record of customer satisfaction and market growth. We have complete confidence in Eric’s leadership qualities to continue to make U.S. Cellular the most customer-focused company in the industry.”Conlon started out his career with U.S. Cellular in 2002 as a part-time retail wireless consultant in Waterloo, Iowa. He quickly took on additional opportunities and was promoted to assistant store manager in Omaha, Nebraska, sales manager in Iowa City, Iowa, and store manager in Cedar Rapids and Coralville, Iowa. Most recently, Conlon served as U.S. Cellular’s area sales manager in central Iowa, where he was responsible for the leadership and direction of the sales team in an effort to deliver the highest customer satisfaction for which U.S. Cellular is known.”We realize that U.S. Cellular’s success depends upon the satisfaction of our customers and providing that unparallel customer service is my main goal. Customer service has everything to do with relationship building, and that’s the part of my job that I get and really like,” Conlon said. “I don’t like to sit still for long, so I look forward to traveling extensively across the New England market to meet with customers and associates and to be engaged in our communities.”U.S. Cellular has created an atmosphere that places tremendous value on the bonds between associates and their leaders. The Dynamic Organization (or D.O.) created by CEO John E. Rooney, turns the traditional management hierarchy upside down.The concept behind the D.O. is simple: effective leaders build satisfied associates, who in turn deliver outstanding customer service, thus increasing customer loyalty and revenue. The D.O. starts with leaders who provide associates with the tools and training they need, while instilling a passion for serving customers and a culture of empowerment and pride.”U.S. Cellular aims to provide a vibrant work environment for its associates by offering the tools, training and leadership that empower associates to take ownership of the customer relationship on behalf of the company,” adds Dorcas. “Eric has embraced that empowerment and passion for serving customers and has been able to professionally and personally grow with the company. Through his commitment to U.S. Cellular customers, he has demonstrated the leadership skills and passion for the customer that defines our organization.””U.S. Cellular’s emphasis on customer satisfaction is more than just a model; it’s something we put into practice every day,” said Conlon. “I look forward to leading our New England team in delivering the ideal customer experience every time we interact with our customers.”Conlon, his wife, Amy, and daughter, Braylen are in the process of relocating to the greater Portland area.U.S. Cellular is the nation’s sixth-largest wireless service carrier, providing wireless service to six million customers in 26 states. The Chicago-based company employs 8,000 associates and operates on a customer satisfaction strategy, meeting customer needs by providing a comprehensive range of wireless products and services, superior customer support and a high-quality national network.For more information:Kelly WhalenJonathan GuerínPublic Relations CounselMedia Relations, U.S. CellularOffice: 603-436-2347, Cell: 207-441-5624 Office: 773-399-4379, Cell: [email protected](link sends e-mail) [email protected](link sends e-mail)last_img read more

Fruta U20, GFC to face off for Turbo football title

first_imgFRUTA Conquerors U-20 and the Georgetown Football Club (GFC) are both headed to the final of the Turbo Knockout Football tournament next weekend. Both sides dominated their games against Pouderoyen and Northern Rangers FC, respectively, as the 2019/2020 edition of the tournament continued Sunday evening.Wayne Baker’s 61st minute strike along with Ryan Hackett’s 80th minute strike solidified what the fans had known from the opening whistle; that Fruta’s youth side was going to make It to the final.While there were moments of brilliance for the West Demerara side, nothing managed to find the back of their opponent’s nets.In the second game, it was an absolute route of Northern Rangers by the GFC side.From the whistle, the GFC went on the prowl and were rewarded in the 13th minute through Kelsey Benjamin.Adrian Aaron would extend the GFC side’s lead in the 18th minute with a spectacular strike as many thought the game was over.However, Damien Williams in the 33rd, clawed one back and gave the Northern Rangers supporters hope of a comeback. Benjamin, however, restored the two-goal margin that GFC had on the stroke of half-time.GFC would take the scoreline to 3-1 just as the second half resumed with Ralph Parris before the Rangers second goal off the boot of Williams.The GFC side was determined to make a statement and in the fourth minute of injury time (90+4),  Kevin Baptiste made sure the score line was 5-2.The final is billed for next Sundaylast_img read more

Serbian player threatened at gun point by own fans

first_imgA player with Serbian top flight club Novi Pazar was threatened by the team’s own supporters at gunpoint after missing a penalty, the world players’ union FIFPro said on Thursday.Describing the incident as “a new low in Serbian professional football”, FIFPro said that Novi Pazar’s Zarko Udovicic sent his penalty over the crossbar in the 85th minute of last Saturday’s game against FK Rad.Two days later, several hooligans burst into the dressing-room at the club’s training ground, drew a gun and held it in Udovicic’s face, FIFPro said. The player has since left the club.Mirko Poledica, president of the Serbian professional footballers’ association Nezavisnost, said neither the Serbian Football Association nor the league had taken any action.”Must we wait until some hooligan actually kills one of our players”, he said. “What worries me is that there is no reaction from the football association. They remain quiet.”They must do something to guarantee the safety of the players. But they don’t. Next time a player could be murdered.”The only positive thing from this situation, is that our Deputy Prime Minister (Rasim Ljajic) has spoken out and acknowledged the serious problems we are facing. “In Serbia, no fan has ever been prosecuted or convicted after violent behaviour against a football player. That’s why players are afraid.”Each day they hope that there will be nobody knocking on their door to beat them up, that there will be no person setting their car on fire, or that there will be no hooligan putting a gun to their head.”FIFPro said: “Like every professional workman, each professional footballer is entitled to a safe working environment. It is up to the football and national authorities to provide such safe environment.”last_img read more

‘Liverpool confirm manager to leave at end of the season’

first_img Liverpool Ladies celebrate their title success A Liverpool manager will be departing at the end of the season – but it is Matt Beard, not Brendan Rodgers, who will be leaving his post!Beard has been a huge sucess in his role as boss of the Merseyside club’s Ladies team, leading them to two successive Super League titles.He has now been tempted to America by Boston Breakers, who play in the popular National Women’s Soccer League.Beard will continue in his role as Liverpool Ladies manager until the end of this season before making the move Stateside.“The decision to leave Liverpool Ladies is one that I have thought a great deal about and was a really tough decision to make,” said Beard.“However, having enjoyed three fantastic years here and having spent 11 years working in the top flight of women’s football in England, I feel like I need a new challenge and I feel I have taken the club as far as I can.“I would like to thank all of the players and staff that I have worked with during my tenure as Liverpool Ladies manager. I have had some fantastic times with the club and will take some memories that will last forever.“I would also like to thank the Liverpool Ladies supporters who, in my opinion, are the best supporters in the Women’s Super League.“The backing that we have received both home and away has been nothing short of fantastic and I would like to express my gratitude to the fans for the backing they have given to the team.“I am extremely excited at the prospect of challenging myself abroad in a league as competitive as the National Women’s Soccer League with Boston Breakers.“The move is a decision I have not taken lightly and will be a big move for both myself and my family, but is a challenge that I cannot wait to get started.”Ian Ayre, Liverpool’s chief executive officer, added: “It has been an incredible story for our Liverpool Ladies team, winning back-to-back league titles and qualifying for the Champions League for the first time.“Matt has been at the very heart of that success and we thank him for his contribution and wish him well in his new challenge. The search for a new manager will begin immediately to build on the progress made to date.” 1last_img read more