any store operation, if you can be successful, often because of the use of a lot of skills. After all, the competition is fierce in all walks of life, skills will allow operators to operate more simple. As entrepreneurs, do you want to know the chain of high-end restaurants have what business model? In fact, want to let the chain of high-end Chinese restaurant can get more attention, do a good job in the management of high-end Chinese restaurant chain, is essential to do a good job. Below we look at the chain of high-end restaurants in the relevant knowledge of the operation, to see the success of the chain of high-end Chinese restaurant is how to operate it:
1, passion. There is nothing better than being treated like an old friend who has been waiting for a long time. This will not cost you anything, and should be part of the training program for the counter staff in the upscale Chinese restaurant chain.
2, personalization. It is necessary to spend some time to remember the name of the customer in a chain of upscale Chinese restaurant, but it is very deep impression to the customer.
3, punch card system. In this example, I have created a card for each customer that can be grouped according to the type of consumption. This can play two roles. One is to remind the customer that he or she is not aware of some of the services you offer, and help them score points. The importance of talking to the customer is of great importance to the maintenance of common values.
4, communication. Chain of high-end Chinese restaurant service staff can write down the customer’s concerns on the invoice, it will make it easier for customers to lay down their hearts.
5, tracking system. Every time you come to your store, you should learn more about the customer. A simple way to keep track of the information you get is to put the information on the card.
although the market for the needs of a variety of Chinese food is very large, however, the market competition is equally intense. If a chain of high-end Chinese restaurant has a stable source, so the store business will naturally prosperous; to make high-end Chinese restaurant chain can do Caiyuanguangjin, then in operation time, must highlight the high-end Chinese restaurant chain characteristics, let the market stand out, so it can smoothly in front of the market; as long as the owner can reasonable operation, you can easily do management.